Technical documentation on mobile devices – an inspiring one-day seminar at ZINDEL

This is exactly how the future could look: technical documentation only in electrical, mobile and interactive form on tablets, system interfaces and machine control units. What was once just a distant dream for users and manufacturers is now becoming a reality!

Yet, what is actually permitted and where are the limits? What is reasonable beyond doubt and what is not? Does this technology really generate added value for the user? Which editorial concepts and structures are required? All of these highly topical issues and more will be addressed at our seminar, which incorporates various expectations and perspectives in the process.

We are delighted to invite you to our one-day event for managing directors, heads of department and those working with documentation, development and customer service. Six consultants, developers, technical editors will give six presentations and provide you with practical information and the answers to your questions. You will receive an extensive overview and detailed insights into the current situation and have the opportunity to participate in lively discussions.

The event is taking place on Wednesday, 25th April 2018, 9:00 to approximately 17:00, at ZINDEL AG in Hamburg.
Your investment: € 450 + VAT.
Download the registration form (in German) [PDF, 61 kB]

Our experts have prepared the following presentations for you:

Introductory examples for electronic documentation from everyday practice
Stefan Zindel

ZINDEL AG creates operating manuals, instructions for use and other such documents for customers operating in mechanical and plant engineering, manufacturers of medical devices, software enterprises and many other industries. Their customers are increasingly expecting intelligent electronic forms of their manuals in addition to the paper-based formats. Daily business examples will be illustrated in this presentation along with explanations as to how the process itself works.

Electronic documentation – what is allowed and where are the limits?
Roland Schmeling

Legally speaking, when it comes to product safety the possibilities and limits for electronic documentation are not well defined – if they are defined at all. Nevertheless, with the right concepts, these regulatory loopholes can become useful opportunities. These concepts include techniques, as presented in the tekom electronic documentation directive, but also comprehensive methods such as Funktionsdesign® in relation to multimedia. There is a direct correlation between what is permitted and how a suitable concept for electronic documentation is justified. The techniques and methods will be explained and discussed using practical examples.

What challenges are associated with mobile documentation? What is the purpose of the iiRDS?
Georg Eck

Has the paradigm shift in technical communication actually become an everyday reality or is paper format and PDF still the norm? What challenges are associated with mobile documentation? Using examples, we are able to demonstrate that it might not matter which documents are published if the iiRDS alone is applied but the question as to whether this makes the world more mobile remains. How can we produce and technically process documentation today which will allow us to become more mobile and more successful tomorrow?

Operating instructions at Sennheiser – already mobile and responsive!

Sebastian Daube
The speaker demonstrates and explains how technical documentation is produced and distributed at Sennheiser – manufacturer of professional microphones, wireless technology for the broadcasting segment, conference technology and aviation communication systems. What has to be taken into consideration in the process and how well is this documentation accepted by users?

From app to intelligent product communication: data structures for Internet 4.0
Dr. Stefan Dierßen

Today’s mobile apps represent a preliminary step towards intelligent product communication –  as intended with the "Internet of Things" concept. This presentation demonstrates which data structures and data granularity is required to support such communication. In addition to the multiple classification of data and its context-sensitive aggregation to information, the essential supply and adaptation processes will be addressed.

Smart documentation in the age of digitalisation – innovative products and new business models?
Rainer Börsig

Changing user expectations, innovative products and new business models –technical documentation is currently undergoing a transformation. We are dealing with topics such as content delivery, electronic documentation, apps and portals, as well as iiRDS, more intensively than ever before. This presentation uses specific examples to demonstrate the way forward into the new era.

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