DOKU+MEDIEN Forum 2017

This Thursday is going to be a special day: On 23rd February 2017, DokuNord is hosting the DOKU+MEDIEN Forum for the twentieth time. This year, the seminar day is aimed once more at 'movers and shakers' from the fields of development, design, sales, marketing, service and technical documentation

With more than 150 presentations and expert speakers, we were able to delight hundreds of participants over the last few years. We've dreamed up something special to mark the anniversary: This time there will be twelve topical and informative presentations for you. The topics range from requirements management, questions of copyright law and intelligent navigation concepts to augmented reality. And the breaks offer an ideal opportunity for 'talking shop' with colleagues.

Don't miss it!

20th DOKU+MEDIEN Forum Thursday, 23rd February 2017, 9:00 am to 5:00 pm Cost: 420 euro + VAT For early bookers up to 20th January 2017: 390 euro + VAT.

Download flyer [PDF, 717 kB]
Download registration form [PDF, 555 kB]

The A and B seminar series take place at the same time.

Presentation A1

Roland Schmeling Schmeling + Consultants GmbH

Requirements management
Effectively meeting complex requirements for conformity and systems

Performance and requirement specifications as a form of requirements management are very familiar from system introductions and development projects, but uncommon for documentation projects. Due to an ever growing number of markets and continuously changing legislation, contracts and standards, technical documentation also increasingly faces the task of effectively fulfilling and monitoring a complex mesh of requirements. From examples to technical solutions, this presentation shows what we can – and must – learn from professional requirements management in technical documentation!

Presentation B1

Prof. Martin Schober University of Applied Sciences, Karlsruhe

Augmented reality in technical editing
Creation process and tools

Augmented reality is now coming of age. This technology provides a modern method for imparting knowledge and dynamically supporting complex actions. It gives rise to interesting perspectives for technical documentation, e-learning and service. What knowledge is needed to add elements of AR to technical documentation? What hardware is available and which software tools can be used? This presentation also focuses on work from budding technical editors exploring the potential of AR.

Presentation A2

Ulrike Parson parson AG

Metadata for modular information
How do I make documentation 'fit' for the Smart Factory?

Technical documentation is becoming increasingly modular, and can be delivered to mobile devices. However, for documentation to be integrated in modern manufacturing plants or intelligent factories, a mobile format alone is not enough. The documentation requires metadata in order to be linked to information from other sources, e.g. operating parameters. This metadata can be used by applications to dynamically retrieve and assemble the documentation for specific application cases, such as error conditions. This presentation provides an overview of the types of metadata that are necessary for intelligent information. You will learn how to develop company-specific metadata and how the new iiRDS request and delivery standard from tekom is related to this.

Presentation B2

Karsten Voß ZINDEL AG

Warnings: Standards-compliant or comprehensible?
Effective warning through the correct application of standards

There's no doubt that safety is an extremely important aspect of user information. Nevertheless, questions and uncertainties arise time and again. In this presentation, you will find out whether operating manuals really need to be riddled with warnings everywhere in order to be consistent with standards and legally compliant. Examples show how to correctly apply safety instructions and warnings, so that users are able to use your product safely.

Presentation A3

Veronika Eisele FCT AG

The journey is the reward! Intelligent navigation concepts for digital documentation
How to generate added value through navigation

Digital technical documentation stands and falls depending on your navigation concept! A user wants to access the required information quickly and intuitively. To avoid frustration, it is important to consider intelligent navigation routes at an early stage. Methods of accessing the documentation also play an important role here. Does the user scan a QR code on the device or does the application have to be started manually? This presentation provides insight into what really matters in mobile navigation and how added value can be generated by intelligent navigation solutions.

Presentation B3

Stefan Zindel ZINDEL AG

Showcasing mobile documentation
Topical examples for user information on mobile devices and on device controls

Look & feel: What can the mobile, electronic version of technical documentation look like today? This presentation shows examples from daily business – for technical consumer goods, electronics, medical equipment, vehicle technology as well as machine and plant construction. The following questions are also examined in more detail: Is a PDF not also "mobile"? Why should we work with HTML? What does "responsive design" mean? What end devices can be used? Do two versions of the document need to be maintained – one for print and the other for the mobile version? Which sources are particularly useful?

Presentation A4

Thomas Kraus VDMA

Machinery – Assembly of machines
Issues and legal consequences for those involved

The Machinery Directive 2006/42/EC defines the term "machine" very broadly and also treats machine installations (as an "assembly of machines") as one machine. This requires an obligatory conformity assessment procedure and CE marking, which, in turn, comprises the technical documentation including the system operating manual. Not every chain of individual machines and/or incomplete machines is affected by this, however. This presentation explains the interdependencies, and provides tips for their implementation.

Presentation B4

Isabelle Fleury Fleury & Fleury Consultants

Responsibilities in the editing process
What can the technical editorial staff do to improve co-operation with the development department?

Your developer colleagues don't take their responsibility in the editing process seriously enough, making you feel like Sisyphus? In this presentation, we show how editors can improve this central interface in project work. What management tools can editors use to ensure cogent clarification and better results, and position themselves as valuable process participants?

Presentation A5

Matthias Schulz Axelent GmbH, tekom forum guidelines and standards

The interface between risk assessment and functional safety
Optimising cooperation between mechanical and control-related design

In risk assessments, the necessary safety functions for machines are often not documented in such a way that they can be correctly implemented by control technicians. It's not only a question of a lack of data for calculating reliability, but also intrinsically the description of the functionality itself. This gap in the documentation hinders further development of the product, as well as the creation of information regarding protective measures in the operating manual. This presentation demonstrates what information should be included in a risk assessment for this purpose, and how it can be optimally compiled and presented. Furthermore, it also shows what information regarding safety functions should be included in manuals.

Presentation B5

Lars Schiller ZINDEL AG

Search is daft
Information must be able to be found!

Whether socks or information – no-one's happy having to look for something. It must be possible to find what we're looking for, and find it quickly. Since a piece of information that's not found after a short search is not useful; from the perspective of the searcher, it doesn't even exist. This applies to searching in large data pools or within a document. For printed manuals, there are sophisticated navigation aids – from the table of contents showing the structure to the index making the content accessible. What can be said, then, about mobile technical documentation? Here, a full text search is the medium of choice. And semantic search promises to perform miracles! But is that enough? Probably not.

Presentation A6

Jens-Uwe Heuer-James tekom legal service

Copyright law and supplier documentation
What do editorial staff have to consider for the integration and translation of supplier documentation?

Technical documentation, especially for plant construction, is a major challenge in terms of more extensive supplier documentation – and more extensive regulatory requirements. This results in typical tasks for technical editorial staff.

Presentation B6

Marion Knebel parson AG

Introduction to DITA
What is it, and do I need to learn about it?

The creation of structured documentation and the generation of various output formats from a single source (single source publishing) have become standard today in technical documentation. An XML-based solution is often employed. DITA (Darwin Information Architecture) is an open XML standard for technical documentation that, in addition to the information architecture with the DITA Open Toolkit, already provides a basic framework to generate different output formats. This presentation provides an overview of DITA. You will learn about the types of information for which DITA is suitable, and what the advantages and disadvantages of an open standard are. You'll also find out about the costs associated with the introduction of a 'free-of-charge' standard.

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